Terms and Conditions

Emerald Spa Motor Inn advises that the following terms and conditions apply:

All rates quoted are based on the selected/advised number of occupants and length of stay and any alterations to these details may affect the nightly room rate charged.

A valid credit card is required to guarantee all bookings. The credit card must be valid at least one month past the date of the booking/s. We accept major credit cards including Visa, MasterCard and Amex. Your card will not be charged until check-out, but is held as security for your reservation and may be utilized for any applicable cancellation or non-arrival charges. This card may also be used for any charges remaining unpaid on check-out.

Cancellations may be made up until 2 days prior to check in (being 2pm on the day of arrival). Failure to provide the Motel with 2 days notice will automatically imply liability and therefore a charge not exceeding one night's accommodation will be charged. Any booked nights cancelled after check in will also, at the discretion of management, be charged at an amount not exceeding one night's accommodation.

7 days notice is required for Group (4+ Rooms) and Long stay (4+ nights) bookings. In the event of a late cancellation up to 25% of the accommodation tariff may be charged.

Check-in is from 2pm until 9:30pm. Your room may be available prior to this time, however we cannot guarantee access before 2pm. Check-out is from 8am until 10am. Early check-in or late check-out must be pre-arranged and is subject to availability only - an additional charge may be applicable.

Emerald Spa Motor Inn reserves the right to charge for damages/loses associated with careless or miss-use of the units or premises outside the realms of normal wear and tear.

Emerald Spa Motor Inn does not accept any liability for loses/damages to guests property whatsoever irrespective of whether direct or indirect or consequential.

By agreeing to these terms and conditions you the guest will be personally liable for all accommodation and incidental costs charge to the room after check-in, for any loss or damage to the room during your stay, for any cancellation or non-arrival fees and for any debt collection costs incurred.

Check In / Check Out Times:

Check In: 2:00pm - 9:30pm
Check Out: 8:00am - 10:00am

Reception Hours:

8:00am - 9:30pm. Please contact us if you require a late checkin (after 9:30pm) to enable us to arrange for a key.

We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Period! Any information you give to Emerald Spa Motor Inn will be held with the utmost care.

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All charges are in New Zealand dollars. Credit card surcharge may apply.